ITX

ITX is a Norwegian-developed CRM and customer service platform that brings all customer communication together in one solution. Phone, email/tickets, SMS, chat, and social media are handled in one place, and all communication is automatically stored on the customer record and accessible to the entire team. This provides full visibility, better collaboration, and faster follow-up, while helping organizations reduce risks related to person-dependent knowledge, manual processes, and fragmented systems. With integrations to multiple systems and secure Norwegian data storage in compliance with GDPR, ITX helps companies streamline both sales and customer service and deliver a more seamless customer experience.